Refund policy
Return & Refund Policy
Thank you for shopping with MP eVentures. We want you to be completely satisfied with your purchase. If for any reason you are not, we’re here to help.
Returns
-
You may return items within 30 days of delivery for a refund or exchange.
-
To be eligible, your item must be unused, in the same condition you received it, and in the original packaging.
-
Certain items such as gift cards, clearance items, and perishable goods are non-returnable.
Refunds
-
Once your return is received and inspected, we will notify you by email.
-
If approved, your refund will be processed to your original method of payment within 5–10 business days.
-
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping may be deducted unless the return is due to our error.
Exchanges
-
We only replace items if they are defective or damaged.
-
If you need to exchange an item for the same product, please contact us before sending it back.
Return Shipping
-
To start a return, please contact us at jp@mpeventures.com.
-
We’ll provide you with return instructions and the correct return address.
-
You will be responsible for paying return shipping costs, unless the return is due to a defective or incorrect item.
Questions
If you have any questions about our Return & Refund Policy, please contact us at jp@mpeventures.com.